Confidence versus Arrogance

There is nothing worse than an arrogant sales guy.  You know the guy that comes into your office like he owns the place already expecting a PO and hasn't asked you one question.  Just spoke the entire time.  Didn't get to understand your real need or wants and motivation for investing in his or her solution.  That guy. Arrogance is a major turn off in sales.  Confidence on the other hand is different and can be slightly confused.  Being confident that the sale will come your way is important.  Psychologically you need this to stay ahead of the competition outside of taking the necessary steps to prove to your customer that you are the right choice.  You can walk into someone's office like you own the place only until you have proved your worth and value.  Ask the appropriate questions and design the perfect solution at the most valuable investment.  Then walk in his or hers office and ask for the order.  I am CONFIDENT you will land on top!!!!

Shawn